Account Help
Answer your queries with the Frequently Asked Questions below.
New to Bowens Log In Features?
Watch the video below.
Still having trouble?
Check our Frequently Asked Questions below.
- How do I open an account?
Please refer to the Bowens Benefits & Trade Account page to help choose the right account and apply.
- I am having trouble logging in / signing in, can you help?
- Please follow this log-in guide for assistance
- Ensure you are using the e-mail address that is associated with your account to log-in
- Our log-in is password free and will send you an e-mail and SMS code to confirm your identity upon log-in
- You can also use a traditional password method by resetting your own password here
- You can contact our Customer Support team via e-mail
- I’ve forgotten my username/email, can I retrieve it?
Your username is your e-mail address that is associated with your account. If you are unable to remember which e-mail you have used, please contact your account manager or our Customer Support team via e-mail.
- I’ve forgotten my password, can I reset it?
We use a password free log-in. Simply head over to the log-in page to get started. Please ensure you use the e-mail address that is associated with your account to log-in. You can also follow this easy step by step guide here.
- Can I have more than one user for my account?
You can easily add as many users as you need to access your account. Log-in and select Manage Users from the main menu. Each new user requires a unique email address for their login. Need Administrator Access? If you do not have access to the Manage Users feature, please contact us via email with your account details and request administrator privileges.
- Can I view my invoices, statements, quotes, and orders online?
Yes, once you log-in, you are able to view all of your invoices, statements, quotes and orders.
- How can I connect my existing accounting software to eInvoicing within my Bowens Account?
- I get an error, saying my ABN is incorrect, what do I do?
If you receive an error that your ABN is incorrect, please contact our credit team here to assist you further. Be sure to include your account details and changes that need to be made.
- What existing accounting software is compatible with eInvoicing?
eInvoicing is available through Reckon, Xero and MYOB accounting software providers. Please check with your service provider if not listed. Be sure to check out our guide for setting up here.