Account Help

How do I open an account?

To apply for a 30 Day Trade Credit Account with Bowens, click on the link, below:

Bowens Account Application 

What details do I need to provide to open an account?

If you are a company or business, you will need to provide an ABN and all director details. You will also have to acknowledge that the credit provided by Bowen P/L is wholly and predominantly for business purposes. If you are a sole trader or partnership, you will need to provide an ABN and all proprietor details. The Online Application will take approximately 10 minutes to complete.

How much credit can I get?

After submitting all above details, our credit office will do a credit check and contact you with details.

I can’t sign into my account, can you help?

• Please follow this guide for log-in assistance.
• Please ensure you are using the e-mail address that is associated with your account to log-in.
• Our log-in requires 2 Factor Authentication (2FA) for security which will send you an e-mail and SMS code to confirm your identity upon log-in.
• You can reset your own password here.
• You can contact our Customer Support team either via e-mail or Livechat.

I’ve forgotten my username, can I retrieve it?

Your username is your e-mail address that is associated with your account. If you are unable to remember which e-mail you have used, please contact our Customer Support team either via e-mail or Livechat.

I’ve forgotten my password, can I reset it?

You can reset your own password here. , please ensure you use the e-mail address that is associated with your account to reset password.

Can I have multiple logins for the same account?

Absolutely! You can have as many people logging into your account as required. Please note that each individual login will require its own e-mail address. Each individual will require to set their own password. Please contact us with your account details so we can add the logins for you – please contact our Customer Support team either via e-mail or Livechat.

Can I view my statements online?

Yes, once you log-in, you are able to view your invoices and statements.

Could you let me know who is my account rep/credit manager?

Once you log-in, the Account Manager / Credit Manager page under “My Account” will show exactly who your representative is along with their respective contact details.

How do I change my credit limit?

Please contact your credit manager or the credit office for assistance. Your credit manager name and contact details are shown on the “My Account ” page, once you log-in.