Account Help

Please refer to the Bowens Benefits & Trade Account page to help choose the right account and apply. Bowens Benefits Accounts can be opened instantly while trade accounts with personalised pricing and a 30 day credit will require a credit check and a few business days to process.

Your 30 day account can be paid in several ways. Login to your account and choose Pay My Account in the menu. You will be able to choose from the following methods:

1) BPay (with your specific reference number). No fees apply. May require up to 2 business days to reflect on your account.

2) Direct Bank Transfers (with your specific reference number). No fees apply. May require up to 2 business days to reflect on your account.

3) PayTo. Payments reflect instantly on your credit account. PayTo is supported by all major Australian Banks. No fees apply. Your bank may have daily transaction limits on PayTo transactions. Please contact your bank for more details.

4) Credit Cards. For those customers who prefer to pay their account with a credit card, Bowens has tied up with Pay.com.au to allow customers to do so. Payments made via this method reflect instantly on your credit account. Platform usage fees are charged by pay.com.au for this service (see pay.com.au/bowens for more details). 

• Please follow this log-in guide for assistance
• Ensure you are using the e-mail address that is associated with your account to log-in
• Our log-in is password free and will send you an e-mail and SMS code to confirm your identity upon log-in
• You can contact our Customer Support team via e-mail

Your username is your e-mail address that is associated with your account. If you are unable to remember which e-mail you have used, please contact your account manager or our Customer Support team via e-mail.

You can easily add as many users as you need to access your account. Log-in and select Manage Users from the main menu. Each new user requires a unique email address for their login. Need Administrator Access? If you do not have access to the Manage Users feature, please contact us via email with your account details and request administrator privileges.

Yes, once you log-in, you are able to view all of your invoices, statements, quotes and orders ; no matter what Bowens store you placed your order with, no matter whether online , on the phone, via e-mail or in-person.

Watch our simple video guide here. Still stuck? Please follow our detailed PDF guide here.

If you receive an error that your ABN is incorrect, please contact our credit team here to assist you further. Be sure to include your account details and changes that need to be made.

eInvoicing is available through Reckon, Xero and MYOB accounting software providers. Please check with your service provider if not listed.