Online FAQs

How to create an online account?

To apply for a Trade Credit Account with Bowens, click on the link below:

Bowens Account Application

Track my online order

Tracking your delivery order is a simple process. After receiving your email / SMS notification to confirm the order has been shipped, a link will be provided in the same to let you track your order.

Can’t find an item online?

We are working hard to increase our range of products available online. If an item is not available online, please contact help@bowens.com.au for assistance.

Can I place an order online and pick it up at the store?

Yes. You can now purchase in-stock items online and pick them up at the store for no extra cost using our Click + Collect service.

Check store stock availability

You can now check stock availability of a product within our store network online. To check for stock availability, select the product and click “Find in store” on the product page.

How do I update my personal information?

• Reset forgotten password

Bowens will be able to assist with resetting your password. If you are unable to contact your nearest Bowens branch, please contacthelp@bowens.com.au for assistance.

• I’d like to unsubscribe to the Bowens Newsletter

To unsubscribe from the Bowens Newsletter, select ‘Unsubscribe’ on your footer on the email.

Work boots sizing

Unless otherwise clearly stated on a product page, all footwear is listed in UK sizing.